Privacy Policy

1. Introduction

levelQuantum s.r.l. (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller Information

Company Name: levelQuantum s.r.l.
Address: Piazzale Luigi Cadorna, 4, 20123 Milan, Italy
Email: info@levelquantum.it
VAT Number: IT  12324720965

3. What Personal Data We Collect

We collect personal data only when you voluntarily provide it to us through:

Email Communications

  • Name
  • Email address
  • Message content
  • Any additional information you choose to share

Contact Forms

  • Name
  • Email address
  • Phone number (if provided)
  • Company name (if provided)
  • Message/inquiry content

Job Application Forms

  • Name
  • Email address
  • Phone number
  • CV/Resume
  • Cover letter
  • Professional qualifications and experience
  • Any additional information provided in your application

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

Legitimate Interest (Art. 6(1)(f)): To respond to your inquiries and provide customer support

Consent (Art. 6(1)(a)): When you voluntarily submit information through our forms

Pre-contractual Processing (Art. 6(1)(b)): To evaluate job applications and potential business relationships

5. How We Use Your Personal Data

We use your personal data for the following purposes:

  • Responding to your inquiries and communications
  • Providing customer support and assistance
  • Evaluating job applications and conducting recruitment processes
  • Improving our services and website functionality
  • Complying with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

6. Data Retention

We retain your personal data only as long as necessary:

General inquiries: 2 years from last contact

Job applications: 1 year from application date (or as required by local employment law)

Business communications: 5 years for potential legal or tax purposes

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure data transmission protocols
  • Access controls and authentication
  • Regular security assessments
  • Staff training on data protection

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access (Art. 15)

You can request information about what personal data we hold about you.

Right to Rectification (Art. 16)

You can request correction of inaccurate or incomplete personal data.

Right to Erasure (Art. 17)

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing (Art. 18)

You can request limitation of processing your personal data.

Right to Data Portability (Art. 20)

You can request transfer of your data to another controller.

Right to Object (Art. 21)

You can object to processing based on legitimate interests.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us at [Insert Contact Email].

9. Data Transfers

We do not transfer personal data outside the European Economic Area (EEA). All data processing occurs within the EU/EEA with appropriate safeguards in place.

10. Cookies and Website Analytics

Our website may use essential cookies for functionality. We do not use tracking cookies or analytics tools that collect personal data without your explicit consent.

11. Third-Party Services

We may use trusted third-party service providers to support our operations (e.g., email hosting, cloud storage). These providers are contractually bound to protect your data and process it only according to our instructions.

12. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.

13. Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16.

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

15. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

Email: info@levelquantum.it
Address: Piazzale Luigi Cadorna, 4, 20123 Milan, Italy

16. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data appropriately.

For Italy, the relevant authority is: Garante per la protezione dei dati personali
Website: www.gpdp.it

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